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JANUARY 6, 2025 UPDATE: Due to inclement weather, our shipping carriers are experiencing significant delays, which may cause delayed results from our lab. Please track your samples at your shipping carrier’s website (e.g. fedex.com or usps.com) for more information.

Contact Us

Our teams will listen to what you need, answer your questions, and provide useful information to help make your DNA-testing experience a positive one. All calls are completely confidential and no information is shared with unauthorized parties.

How Can We Help You?

Consult with an Expert or Order a Test Now: 1.800.613.5768  | Monday – Friday, 8:00 AM – 8:00 PM Eastern Time
Get Assistance with an Existing Test: 1.800.831.1906 | Monday – Friday 8:30 AM – 5:30 PM Eastern Time